Your artwork should be uploaded as a PNG. Artwork should be a minimum of 300dpi (the higher the resolution, the better quality of print). If you wish to have a transparent background on your artwork, please provide it that way. All gang sheets uploaded need to be uploaded with a transparent background.

Any size up to a max of 58cm wide.. As a rule of thumb, pocket area prints are generally 10x10cm.. Letterbox prints (rectangle) are 28cm wide by 10cm high and large prints 28cm x 28cm…but the beauty of DTF is you can scale your prints to fit any size of garment.

Yes we can. They look amazing. Make sure to provide 300dpi high resolution photos.

The quality may not look great. If your artwork is low resolution, and it’s pixelated or has areas of opacity (semi-transparent pixels) the design will have more white added, which will affect the colours and white will peak outside of the edges of the artwork.

No, if you correctly supply 300dpi high resolution artwork. Changing the resolution from 72 dpi to 300dpi in Photoshop (or other tool) does not make the artwork 300dpi. If the artwork is of poor quality, or if the artwork has semi-transparent or translucent pixels could result in the white underbase showing and thus showing white on the artwork.…

We can size your artwork for you but there will be a small artwork fee for this … or you can resize it yourself within Gangr when you create your gang sheet.

No ... it's best to use halftoning for fadeouts/shadows within designs.

No ... due to the way in which a DTF printer prints. Any pixel is printed and then an underbase white background is printed on the back ... For this reason you need to ensure that your background is 100% transparent otherwise it will be printed as it is received.

That depends on your artwork size. Before you create your sheets and pay, you may want to provide a quote or work out if it is within your budget....

You can use our nifty cost calculator to work it out.

Some examples:
You can get 175, 10cm x 10cm pocket area prints on 2 square metres.
You can get 68, 28cm x 10cm letterbox prints on 2 square metres.
You can get 24, 28cm x 28cm prints on 2 square metres.

We print on rolls of film not sheets. We can print any size of artwork and up to a max width of 58cm. A4 and A3 sizes are used by hobbyist printers.

DTF printers use CMYK colour model… Your computer screen and artwork software like Photoshop use RGB… Every single type of computer screen is different and will display different colours. All of our printers are colour calibrated using a I1 Publisher Pro 3 spectrophotometer. The profile we use can take RGB and convert it CMYK correctly.

Yes we can for a small fee… You will need to physically send us a reference to colour match to. It can be a garment or colour swatch. Fee: $30.

Yes, we can send you a colour swatch for a small fee of $30. The colour swatch will give you a very wide spectrum of different colours and for you to use and match colours.

Purchase your Colour Swatch here.

It's a predefined canvas size that all your artwork is provided on.
Example 58cm wide x 91cm high or 58cm wide x 182cm high.

Our turnaround time is 24 hours from payment and artwork approval.

Our 24 hour turnaround starts from when your artwork is approved by our team for printing.

Once you place your order, it is placed in the queue for artwork approval. This may take some time as all orders placed before yours will need to be approved first.

Any orders placed after 3pm on Friday until 8am Monday will be checked as quickly as possible by our team on Monday and Tuesday. Due to the sheer volume of orders placed over this time the artwork approval queue can be quite long on a Monday.

Also, orders placed after 3pm on a business day will be placed in the queue for artwork approval the next business day.

Please bear in mind that while we print your order within 24 hours of artwork approval we cannot guarantee that it will be dispatched immediately as our couriers collect our packages before 2pm (business days).We will however dispatch it as quickly as possible.

Once you have placed your order, if it is during business hours (8:30am - 3:30pm) it will be placed into the queue for artwork approval. If you have placed your order outside of business hours it will be placed into the artwork approval queue the very next business day. Krixia, Andree and Lovely work tirelessly checking artwork and letting customers know if there is an issue.

Once your artwork is approved it will be placed in the queue to be made print-ready, this involves quite a few steps

… Our 4 graphic designers, Ed, Harry, Jay and Alphonso work tirelessly to make sure your artwork is ready to be printed.

Now your artwork is print-ready it is placed in the queue for printing by Dan.

Printing is the exciting part of the process and it is where we get to see your artwork come to life. We have 4 commercial large format DTF printers. These printers run from 6am-2pm daily. We have 3 print operators, John, Jay and Paul, who manage to print between 500 and 600m a day.

Aramex
This service offers road freight.
WA - 10 to 14 business days
NSW - 3 to 5 business days depending on location
Victoria - 4 to 6 business days depending on location
ACT - 4 to 5 business days
Tasmania - 6 to 7 business days
NT - this is a regional area and is not serviced by Aramex

Australia Post Express
This service offers air freight between states
Expected delivery is 1-2 business days to metro and outer metro areas
Expected delivery is 3-6 business days to rural and remote areas
You can view a more accurate estimate here.

We use commercially built industrial DTF wide format printers. They all have 4 print heads and allow us to print amazing quality. 4 head printers print extremely fast, which helps us keep a good turnaround time.

We use our own specialised DTF ink, film and powder. We have tested just about every type of consumable and have developed our own formulas. The combination of all 3 is why we have very resilient prints, with vibrant colours and that feels very soft to the touch.

DTF ink is water-based (but does not wash out). Our ink formula is super vibrant and can do bright colours.

We use double sided matt film, which is hot peel and is super easy to peel.

Our adhesive powder is super stretchy and produces a very soft feel.

Our transfers only need 6-12 seconds to apply. Different materials will need a different heat, time and pressure.

Cotton - 150c, 10-12 seconds press and 40-50PSI pressure.
Poly - 130c 8-10 seconds press and 40-50PSI pressure.
Neoprene - 110c 6-8 seconds press and 40-50PSI pressure.

No you cannot use an iron, you need both pressure and even heat to correctly apply the adhesive to the substrate.

No… we wish it could.

All textiles: cotton, poly, blends, canvas, hessian, leather, leatherette, denim and neoprene.
Wood, MDF and cardboard.

This is 9 times out of 10 an issue with pressure, either too little or too much pressure is being applied or the pressure being applied is uneven..

Increase your pressure or if there are buttons, seams or zips making the surface uneven using a heat press pillow will help.

Use a cool wash (30-40C) or even a cold wash and use medium washing cycles (600-800 rpm). In addition, washing programs of smaller times (30 min to an hour) are recommended.

- Use mild detergents and little to no softener.
- Avoid washing the garments again right after washing them.
- Line dry inside out.
- Avoid harsh chemicals like bleach.
- Do NOT tumble dry.
- Do NOT iron the print.

Do not wash within 24 hours of pressing.

We don't have a specific brand that we recommend but here are some things to look for when purchasing a heat press ...

1. Heat Distribution Across the Platen
Your machine needs to be able to provide consistent, even temperatures across the platen. One of the most common problems with cheaper heat presses is that they do not manage heat distribution very well.

2. Accurate Temperature
Heat press machines are so much better than irons, due to the fact that you can actually set and control their temperature.

When you apply the transfer, it is essential to have the correct temperature settings in order to press a heat transfer successfully.

Of course, more expensive heat press machines typically have more reliable and accurate temperature readings.

3. Even Pressure
You want a heat press that has centralised pressure adjustment, together with a flotational heat platen.

We personally prefer swing-away heat presses due to their ability to handle pressure a lot better in comparison to the clamshell-type machines, but clamshell presses can still do the job.

Pneumatic heat presses are pricier but they allow you to control your pressure more accurately and that is usually the biggest issue we have with presses is working out the correct pressure when the pressure is adjusted manually.

4. Easy to Open and Close
You want a machine that opens in a smooth and fluid motion. An easy-to-open press is even more important if you are producing custom shirts on a daily basis.

5. Digital Time and Temperature
Cheaper heat presses rely on manual or bell timers. They also typically have a dial thermostat.

Whilst this is perfectly fine if you are only using it occasionally, you would want a digital time and temperature control panel for heavier workloads.

Digital settings are also great as you can input your desired settings and use them time and time again.

6. Easy-to-Position Garment
How easily can you place your garment on your heat press? How easy is it to work with precision placement?

7. Platen Size
We would recommend you purchase the largest size platen you can (40 x 50cm is ideal).

8. Warranty
Ensure that you have a look at the length of the warranty that comes with your heat press.

9. Customer Service
What sort of customer service is available for the brand of heat press that you are looking to purchase. If anything goes wrong with the press, you want to know that there is a qualified service representative available to help.

Unfortunately, manufacturers use a variety of chemicals to make garments water and wind resistant and these chemicals often react with water based inks adversely. Our transfers have worked on multiple fabrics but we always suggest testing them first on any fabric that has resistant properties as they may cause issues.

Yes, but as always we recommend you test it out for different sublimated products. With sublimation there may be some dye migration. Our transfers have additional white underbase to help prevent this happening but it may still occur.

When pressing on sublimated synthetic fabrics we recommend dropping the temp slightly to 120C-130C.

We love DTF… Here’s why DTF is better than the other garment decoration types.
DTF is super soft to the touch and doesn’t peel, fade or crack.
With DTF you have no weeding.
DTF allows you to print gradient colours.
With DTF you can scale your designs.
With DTF you can mix and match artwork of different sizes.
DTF can be applied without doing any pre-treatment to the substrate.
With DTF you are not limited to a few colours.
DTF is super durable and lasts a long time…
DTF can be applied to garments, cotton, poly, blends, canvas, hessian, leather, leatherette, denim and neoprene. Wood, MDF and cardboard.