Privacy Policy

Effective Date: March 8, 2022
Last Updated: 11 July 2025

Amazing Transfers ("we", "us", or "our"), operates the website https://amazingtransfers.com (the "Service"). We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, store, disclose and protect your personal information. By accessing or using our Service, you consent to the practices described in this policy.

1. Definitions

  • Personal Information: Information or an opinion about an identified individual, or an individual who is reasonably identifiable.
  • Sensitive Information: Includes information about an individual's racial or ethnic origin, political opinions, religious beliefs, sexual orientation or health information.
  • Usage Data: Automatically collected information generated by your use of the Service (e.g., IP address, browser type, session duration).
  • Cookies: Small data files stored on your device used for improving user experience and analytics.

2. Types of Data We Collect

Personal Information

We may collect the following personal information:

  • Full name
  • Email address
  • Telephone number
  • Billing and shipping address
  • IP address and browser/device data
  • Purchase and order history
  • Any personal information you voluntarily submit via forms, email, or chat.

Usage and Cookie Data

We collect technical data such as:

  • IP address, browser type/version
  • Time and date of your visit
  • Pages viewed and time spent
  • Device identifiers
  • Cookie data and session identifiers

We use:

  • Session Cookies for service functionality
  • Preference Cookies to remember settings
  • Security Cookies to ensure data protection

3. How We Collect Your Data

We collect personal information when you:

  • Place an order through our website
  • Contact us by email or web forms
  • Subscribe to newsletters
  • Participate in promotions
  • Browse or interact with our website (via cookies or analytics tools)

4. Use of Your Information

We use your personal information to:

  • Fulfill and manage orders and payments
  • Provide customer support
  • Communicate service updates or promotional offers (you can opt-out anytime)
  • Improve website functionality and customer experience
  • Comply with Australian legal and regulatory obligations

5. Legal Basis for Processing (for International Users)

If you are outside Australia (e.g., in the EU or UK), we rely on the legal basis of legitimate interest or contractual necessity for processing your personal data, and we comply with applicable data protection laws (e.g. GDPR where applicable).

6. Disclosure of Your Information

We may disclose your personal information:

  • To third-party service providers (e.g. payment processors, analytics tools, logistics providers) strictly for operational purposes
  • To comply with legal obligations or enforce our Terms
  • To prevent or address unlawful activity or fraud
  • In the event of a sale, merger, or acquisition

All third-party partners are required to handle your data in accordance with privacy obligations.

7. Cross-Border Data Transfers

We may store or process your personal information on servers located outside Australia, including in the United States. Where we do so, we take reasonable steps to ensure your personal information is handled in a manner consistent with Australian privacy law.

By using our Service and providing your information, you consent to this international transfer.

8. Security of Data

We implement appropriate technical and organisational measures to protect your personal information. However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute data security.

9. Access, Correction, and Your Rights

Under the Privacy Act, you have the right to:

  • Access your personal information
  • Request correction of inaccurate or outdated information
  • Opt-out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

To exercise any of these rights, contact us at: info@dtf.com.au

10. Retention of Data

We retain personal information for as long as necessary to provide our services, meet legal obligations, and resolve disputes. When data is no longer required, we securely destroy or de-identify it.

11. Third-Party Services and Analytics

We use third-party services including:

Google Analytics

To monitor and analyse usage of our website. You may opt out using the Google Analytics Opt-out Browser Add-on.

Payment Providers

We do not store payment card data. Transactions are processed securely via:

12. Links to Other Sites

Our site may link to third-party websites. We are not responsible for their content or privacy practices. We encourage you to read the privacy policies of any site you visit.

13. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal data from minors. If you believe your child has provided personal information, please contact us to remove the data.

14. Do Not Track (DNT) and Your Browser Settings

While some browsers offer a "Do Not Track" feature, our website does not currently respond to DNT signals. However, you can configure cookie preferences directly via your browser.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We may also notify you via email or prominent notice if changes are significant.

16. Contact Us

If you have any questions, concerns, or wish to make a privacy complaint, please contact:

Amazing Transfers
 Email: info@dtf.com.au
 Website: https://amazingtransfers.com

You can also contact the Office of the Australian Information Commissioner (OAIC):
 Website: https://www.oaic.gov.au
 Phone: 1300 363 992

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